about our company
Partner with Us for Easy and Reliable Technical Support Unbeatable Value, Choose Us for Your Dedicated Tech Needs
Dedicatus-IT is a remote tech Services provider that collaborates with Managed Services Providers (MSPs) to remotely monitor and manage the IT infrastructure of their SMB clients. Our technical team is dedicated to working exclusively for one MSP, providing a higher level of technical expertise and complete control. Our services include reliable and cost-effective technical support, technical and non-technical training, and a focus on MSPs’ core business. By partnering with us, MSPs can stay ahead of the curve with the latest technologies, resulting in higher levels of customer satisfaction, business growth and save operation cost. Our dedicated services will add value to your business.
14+
Years Of Experience
Our Services
Dedicatus-IT Is An Excellent Choice For MSPs Seeking Reliable And Cost-effective Services
Scalability
Limited skilled local techs hinder scaling technical expertise for growing businesses, making it difficult to meet increasing demands and support new clients or projects.
Availability
Insufficient numbers of local techs during peak times or for simultaneous projects result in delays and time-consuming recruitment and retention processes.
Customer Satisfaction
Limited availability leads to longer response times, delayed issue resolution, inconsistent services quality, and dissatisfaction in handling complex technical scenarios.
DEDICATED ENGINEERS
At Dedicatus-IT, we specialize in providing dedicated engineers for Managed Services Providers (MSPs) all over the world. Our regular placements include the following positions:
Our Work Process
HOW IT WORKS
Step - 01
Selection
You complete Dedicatus-IT's online technical requirements form.
Step - 02
Level Review
Dedicatus-IT reviews your technical requirements and assigns the correct level of expertise.
Step - 03
Recruitment
Dedicatus-IT interviews multiple candidates that match your specific requirements.
Step - 04
Approval
You interview Dedicatus-IT's shortlist of candidates before choosing your new Dedicated Tech engineer.
faq
Frequently Asking Any Question
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Dedicatus-IT is a remote tech services provider that collaborates with Managed Services Providers (MSPs) to remotely monitor and manage the IT infrastructure of their SMB clients. They provide reliable and cost-effective technical support, technical and non-technical training, and focus on MSPs' core business.
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Partnering with Dedicatus-IT can help MSPs stay ahead of the curve with the latest technologies, resulting in higher levels of customer satisfaction, business growth, and saving operation costs. Dedicatus-IT provides a dedicated technical resource to MSPs, exclusively working for one MSP after a successful interview and observation period.
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Dedicatus-IT specializes in providing dedicated engineers for Managed Services Providers (MSPs) all over the world, with regular placements including Outsourcing for Level 1 Services Desk Engineer, Outsourcing for Level 2 Services Desk Engineer, Outsourcing for Level 3 Services Desk Engineer, Outsourcing for Level 1 NOC Analyst, Outsourcing for Senior Network Engineer, and Outsourcing for Remote Monitoring and Management.
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The hiring process for a dedicated technical resource through Dedicatus-IT includes completing their online technical requirements form, Dedicatus-IT reviewing the technical requirements and assigning the correct level of expertise, Dedicatus-IT interviewing multiple candidates that match the specific requirements, the MSP interviewing Dedicatus-IT's shortlist of candidates before choosing the new Dedicated Tech engineer, and agreeing on a start date for the new Dedicated Technical engineer.