about our company
Professional and dedicated consulting services
At Dedicatus-IT, we specialize in providing remote tech services and dedicated technical support for Managed Services Providers (MSPs) worldwide. Our mission is to empower MSPs by offering reliable and cost-effective solutions that enhance their capabilities, improve customer satisfaction, and drive business growth.
14+
Years Of Experience
Our Services
What We Offer
Our dedicated technical resources address the challenges MSPs face in attracting and retaining skilled tech experts. With exclusive dedication to your MSP, our engineers bring a higher level of expertise and complete control. From Level 1 to Level 4, we have the skills and experience to match your specific requirements.
Overcome budget constraints with our tailored technical training programs. We provide comprehensive training sessions on a wide range of topics to empower your staff, ensuring they excel in their roles and deliver exceptional services to your clients.
About MoreLet us handle hiring dedicated technical resources while you focus on your core business. Partner with Dedicatus-IT and consider us an extension of your IT team, enabling seamless integration and collaboration, and allowing you to prioritize your clients’ needs and business objectives.
About MoreScale your technical capabilities effortlessly as your MSP grows. With limited skilled local techs, meeting increased demands becomes challenging. Dedicatus-IT provides scalable solutions, freeing you from recruitment and resource constraints. Count on us to deliver skilled engineers who support new clients and projects effectively.
About MoreEliminate delays and recruitment challenges during peak times and simultaneous projects. Dedicatus-IT provides a dedicated technical team available on-demand, ensuring prompt response times, timely issue resolution, and consistent services quality, even during high-demand periods.
About MoreEnhance customer satisfaction with Dedicatus-IT. Our dedicated tech engineers excel in handling complex technical scenarios, ensuring consistent services quality and leaving your clients satisfied. Strengthen client relationships and build a reputation for reliability by delivering exceptional services.
About More
I'm Salil Gautam, an IT strategist with over two decades of experience in driving technology-forward solutions for businesses. In my current role at Dedicatus-IT, I focus on streamlining IT operations and bringing customized innovations to life. My 15-year tenure at ConnectWise shaped my approach to developing solutions for Managed Services Providers (MSPs), where I also led dedicated teams, managed escalations, and enhanced service delivery for global clients.
I started my career at Microsoft as a Senior Support Engineer and later managed a tech support team for Microsoft at Convergys, ensuring high-quality support and client satisfaction. My passion lies in developing scalable solutions and fostering team collaboration. Whether it’s IT operations, MSPs, or the latest in tech, I’m always eager to connect and share insights—reach out anytime for a chat!
I’m continually driven by the excitement of problem-solving and the potential of technology to transform businesses. Always learning and exploring new ideas, I enjoy connecting with others in the tech world who share a passion for innovation and growth—feel free to reach out!