Contact Info
- Raheja Platinum, Marol CHS road, off Andheri kurla road, Andheri East, Mumbai 400059
- +1 202-960-2080
- info@dedicatusit.com
- Office Hrs: Today 9.00am to 6.00pm
Partner with Us for Easy and Reliable Technical Support Unbeatable Value, Choose Us for Your Dedicated Tech Needs
DedicatusIT is a remote tech service provider that collaborates with Managed Service Providers (MSPs) to remotely monitor and manage the IT infrastructure of their SMB clients. Our technical team is dedicated to working exclusively for one MSP, providing a higher level of technical expertise and complete control. Our services include reliable and cost-effective technical support, technical and non-technical training, and a focus on MSPs’ core business. By partnering with us, MSPs can stay ahead of the curve with the latest technologies, resulting in higher levels of customer satisfaction, business growth and save operation cost. Our desicated service will add value to your business.
Do you have any of the following concerns?
Struggling to attract and retain skilled tech experts?
Engineers tied up with tickets?
Budget constraints for technical training?
Losing deals due to tech gaps?
DedicatusIT is an excellent choice for MSPs
SMBs seeking reliable and cost-effective services.
Scalability
Limited skilled local techs hinder scaling technical expertise for growing businesses, making it difficult to meet increasing demands and support new clients or projects.
Availability
Insufficient numbers of local techs during peak times or for simultaneous projects result in delays and time-consuming recruitment and retention processes.
Customer Satisfaction
Limited availability leads to longer response times, delayed issue resolution, inconsistent service quality, and dissatisfaction in handling complex technical scenarios.
DedicatusIT is an excellent choice for MSPs
SMBs seeking reliable and cost-effective services.
Dedicated Technical Resource: Stand out with our personalized support services
We will take care of all HR responsibilities, including vacation, sickness, and training, as well as a safe, cutting-edge work environment.
Customized Hiring Process: Get a Good Fit and Keep it That Way
DedicatusIT conducts two rounds of interviews to assess the skills and personality of the candidate, ensuring a good fit for your MSP's unique requirements. With our approach, we provide a higher level of satisfaction and a lower turnover rate, giving MSPs peace of mind.
Focus on Core Business: Stay Ahead of the Curve with DedicatusIT
Partnering with DedicatusIT means MSPs can stay ahead of the curve with the latest technologies and focus on their core business. We handle the technical workload, enabling MSPs to concentrate on their core operations, resulting in higher levels of customer satisfaction and growth.
DEDICATED ENGINEERS
At DedicatusIT, we specialize in providing dedicated engineers for Managed Service Providers (MSPs) all over the world. Our regular placements include the following positions:
DEDICATED ENGINEERS
At DedicatusIT, we specialize in providing dedicated engineers for Managed Service Providers (MSPs) all over the world. Our regular placements include the following positions:
Outsourcing for
Level 1 Service Desk Engineer
Outsourcing for
Level 2 Service Desk Engineer
Outsourcing for
Level 3 Service Desk Engineer
Outsourcing for
Level 1 NOC Analyst
Outsourcing for
Senior Network Engineer
Outsourcing for
Remote Monitoring and Management
HOW IT WORKS
A dedicated technical resource is chosen to your exact specification, allowing you to hire someone with the correct technical expertise to manage your internal IT infrastructure and customers demands. Whether you need a full-time member of staff or extra resource to provide out-of-hours or 24/7 support. Just think of them as an extension of your IT team without the recruitment and HR burden.
Dedicated Tech
Having trouble finding the skills you need at a price you're willing to pay?
Finding it difficult to growwith your current staff?
Need support to cover overflow,out-of-hours or 24/7 support?
Spending more time on HR thanon service delivery?
If you are looking to grow your team without hiring additional in-house resources, thenDedicated Tech is an option you should consider.
Finding it difficult to growwith your current staff?
Need support to cover overflow,out-of-hours or 24/7 support?
Spending more time on HR thanon service delivery?
If you are looking to grow your team without hiring additional in-house resources, thenDedicated Tech is an option you should consider.
Sharing Expertise. Building
Relationships.
+1 202-960-2080
support@dedicatusit.com
RECENTLY EMPLOYED DEDICATED TECHNICAL ENGINEERS
We recently filled positions with the candidates listed below. These candidates were selected to our partners exact specifications.
LEVEL 1
System Support Engineer
LEVEL 2
System Support Engineer
LEVEL 3
Infrastructure Management Engineer
Why are so many MSPs choosing Dedicated Tech
As an MSP, you will know that even the smallest of technical disruptions and breakdowns in communications can be the difference between your client being satisfied with your services.
Originally starting as an MSP, we have developed the skills and resources needed to ensure you and your business can survive and continue to grow and increase your revenue, removing the day-to-day stress from your team members, allowing them to focus on more important and revenue-generating tasks.
News & Updates
Latest From Our Blog
Which is the same as saying through shrinking from toil and pain. These cases are
perfectly simple and easy to distinguish.
perfectly simple and easy to distinguish.
FREQUENTLY ASKED QUESTIONS
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01. What does DedicatusIT do?DedicatusIT is a remote tech service provider that collaborates with Managed Service Providers (MSPs) to remotely monitor and manage the IT infrastructure of their SMB clients. They provide reliable and cost-effective technical support, technical and non-technical training, and focus on MSPs' core business.
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02. What is the benefit of partnering with DedicatusIT for MSPs?Partnering with DedicatusIT can help MSPs stay ahead of the curve with the latest technologies, resulting in higher levels of customer satisfaction, business growth, and saving operation costs. DedicatusIT provides a dedicated technical resource to MSPs, exclusively working for one MSP after a successful interview and observation period.
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03. What technical positions can DedicatusIT fill for MSPs?DedicatusIT specializes in providing dedicated engineers for Managed Service Providers (MSPs) all over the world, with regular placements including Outsourcing for Level 1 Service Desk Engineer, Outsourcing for Level 2 Service Desk Engineer, Outsourcing for Level 3 Service Desk Engineer, Outsourcing for Level 1 NOC Analyst, Outsourcing for Senior Network Engineer, and Outsourcing for Remote Monitoring and Management.
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04. What is the hiring process for a dedicated technical resource through DedicatusIT?The hiring process for a dedicated technical resource through DedicatusIT includes completing their online technical requirements form, DedicatusIT reviewing the technical requirements and assigning the correct level of expertise, DedicatusIT interviewing multiple candidates that match the specific requirements, the MSP interviewing DedicatusIT's shortlist of candidates before choosing the new Dedicated Tech engineer, and agreeing on a start date for the new Dedicated Technical engineer.